Skip to content

WELCOME TO OUR STORE!

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Track Order

Please enter you tracking number below.

Collapsible content

How long does shipping take?

Processing your order usually takes 1 to 2 business days. Delivery typically takes estimated 6 to 10 business days.

Is shipping free?

Yes, shipping within the United States is free.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link.

What is your return policy?

You can return items within 30 days of delivery. The items must be unworn, unused, complete, and in their original condition with tags attached. The customer is responsible for the return shipping costs.

What payment methods do you offer?

Visa, Mastercard, Maestro, American Express, Google Pay, Apple Pay and PayPal.

Is payment on your website secure?

Yes. Your payment is processed through secure, encrypted connections. Additionally, well-known and trusted payment methods are available to you.

How do you handle my data?

We use your data solely to process your order and provide our services. Your data is not sold to third parties for external advertising purposes.

How can I contact you?

Need support? We’re here for you.

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)

Email: info@novasore.com

Estimated response time: Within 24 hours

Business address:
Sachsenstrasse 8
48268 Greven
Germany